Privacy Policy

PRIVACY POLICY

Last updated: January 2026

Brand Envoy Africa (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or engage with our brand.

1. Information We Collect

We may collect the following types of information:

  • Personal information: Name, email address, phone number, business details, and any information you voluntarily submit via forms or enquiries
  • Technical data: IP address, browser type, device information, pages visited, and usage behaviour.
  • Marketing data: Preferences related to receiving communications from us.

2. How We Use Your Information

Your data is used to:

  • Respond to enquiries and provide services

  • Improve our website and offerings

  • Communicate updates, promotions, or relevant content (with consent)

  • Maintain security and prevent misuse

3. Legal Basis for Processing

We process data based on:

  • Your consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

4. Data Sharing

We do not sell personal data. We may share data with:

  • Trusted service providers (hosting, analytics, email services)

  • Legal or regulatory authorities where required

All third parties are required to respect data confidentiality.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined or as required by law.

6. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

  • Request data portability

Requests can be sent to: [insert official email address]

7. Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of any changes.